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Quality or Quantity is always a dillema July 3, 2009

Posted by Null in Business, HRM.
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Organizations, or say managers want their employees or workers to be more productive in respect to their outputs. On the other hand, managers also want that you maintain the product quality. This creates a dissonance in employee minds’. What do the manager really want? Is it quality or quantity?

As a generalized fact we are aware that quality does not go well along quanity. For an instance, just think about an accountant who is being given  a limited time frame to complete the profit and loss statement. Addionally if the manager demands that there should not be any single mistake in the analysis, that would be a quandary. So what is optimum solution to this problem? Well it depends on the organizational viewpoint. What is performance for the organization? Is it producing more or producing better?

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1. Anonymous - November 13, 2009

Sustainability is the key here, companies have to realize that in order to continue doing business successfully it need to produce quality work in great quantity …I personally do not believe that quantity and quality is two opposite sides of a coin….it is not an “either or” situation …you can find your place in the middle …quality quantity actually complementary to each other.
There is no point in producing a flawed statement of profit and loss what would do more harm than good ….at the same time there is no use of a statement of such kind if you cannot produce it at the time of decision making…
Think about a professor who gave his students only 10 minutes to answer 12 MCQs and 2 short questions …what is he trying to assess?? Many students would say they can perform better if time limit was not too short…but that would not evaluate their efficiency … so these days the prime concern of the companies is to find efficient workforce which can deliver quality quantity both ….that is way it is believed you can achieve comparative advantage with you efficient employees. We need to keep in mind that when we measure productivity; value and time both the variable is in the equation.

2. moinul - November 13, 2009

Quality work in great quantity has a price tag that comes along and that extra price tag eventually becomes a comparative dis(advantage). It is not purely two opposite sides of the coin, rather it is the opportunity cost in achieving quality along with quantity.

Efficiency has been always there in the world and everyone has a limit of efficiency. What we do is, we ignore the human factor as when we talk about efficiency, quality, quantity and sustainability. So the problem with organizations/individuals who talk about productivity lies within the productivity itself. We measure individuals with productivity/ performance, not by their capability/capacity. Hence productivity/performance is not the only way ticket to sustainability. There are several other ways to achieve those optimum solutions.

3. Anonymous - November 13, 2009

I am totally with you ….everything come with a price tag …there is no free lunches … and especially in this time of recession cost effectiveness is all that is on managers mind …and I also know full employment of resources is a theoretical concept not physical/practical .
But thinking that when you thrive for numbers value has to be forgone is what I am not agreeing with … as a manager it is your duty to bring quantity and quality both together… you need to find the equilibrium at some point ….you cannot decide on just one… either quality or quantity… as I said earlier one is of no value without the other… a manager’s task is not so simple; just to decide on whether to focus on quality or quantity ….rather far more complicated and challenging … that is why good manager stress on both …quality AND quantity …
And I know there is a limit to ones efficiency ….but my question is how do you measure efficiency ….you cannot ignore value or time while talking about productivity…

moinul - November 14, 2009

Like I said before that productivity is not the only way to judge.


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