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Adoption of electronic communication June 26, 2007

Posted by Null in Corporate Communications.
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The adoption of electronic communication media can be twofold. They can improve the communication process and can also escalate miscommunication. As we know that there are several intended and unintended consequences of adopting technology based electronic channels. Consequences such as long text messages, information overload, lack of timely feedback, reduced social presence, and excessive attention to electronic information can jeopadize the intented goals of organisational communication. Hence it would be worthwhile for management and organisations to recognise both the benefits and the perceived negative consequences that electronic communication can bring about. Communication is a two way process. Whatever the media we are using there should be homogeny between the selected media and the type of interaction held. Since the basic principles of communication have not changed much, there should be a blend of both face-to-face and technology based communication. In an interview with The Economist, Jim Flynn from Oracle Corporation expressed that:  

Face-to-face is the only way to work through complicated co-ordination issues. In a world where English is spoken as a second language, the Internet can breed misunderstandings if not backed up with regular face-to-face meetings.

If a computer technology based organisation has so much to do with face-to-face meeting, other organisations should not think of diluting face-to-face interaction when communicating throughout the organisation. A scholar stated that face-to-face interaction is still effective because human beings are biologically designed to communicate in a physical manner. Therefore, it is recommended that organisations should consider the media choice according to their specific needs. I am not suggesting that face-to-face interaction is the only survival kit; rather a blend of both forms can enable a success in the communication process. The question for further research is in determining the ideal fit between the organisational communication setting and the technology that will be used in communication.


Advantages of weblogs over static web pages June 25, 2007

Posted by Null in About Blogs, Corporate Communications.
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As we know blogs are dynamic in nature where the pages are not static. It means that our blog pages get updated as soon as we post a new article. Thus the dynamism of blogs gives us an advantage in the search engine results as well. Thanks to the great innovation of Web 2.0 technologies. A static web page would not have got us enough hits like blogs. This competitive edge tells us that organisations should focus more on a blog instead of their corporate web pages.

I can show an evidence of it. If you search “organisational blogging” on Google, you will find this very blog as the first result or on the first page. The interesting thing is, I started this blog just 3 months back and it surprisingly appears on Google’s top results. How did this happen? It happened because it is a blog and it is being updated every now and then. This is just an example that blogs are more result oriented and can give your organisation the edge to communicate with customers and the external environment. In a marketing point of view, blogs gives you the ability to promote your organisation rapidly.

Love him or hate him, Mika is your rising lollipop June 24, 2007

Posted by Null in Music.
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I am not quite sure whether the pommies like him or not but Mika is likely to have a very good music career in future. It is not because he is an ethnic (Lebanese) singer in UK, but because his voice is something different that takes you to an imaginary world. So far I know he had been trained by a Russian Opera specialist when he was young. He calls himself as a songwriter, a performer, a producer and an orchestrator which makes him so versatile as a musician.

MIKA, Grace Kelly, Life in Cartoon Motion, Relax, Take it easy

The journey of his life from Beirut to Paris and then to London, which he calls as the troublesme time of his life because his father was taken hostage by the Americans. Despite his bitter chilldhood experiences as an ethnic kid in UK, he started writing his emotions and experiences in the form of songs. His professional career started when he wrote a song for the Orbit Gum commerical and inflight music for British Airways. His recent and first album “Life in Cartoon Motion” should be a success since the title “Grace Kelly” has been admired by millions of pop listeners around the world. If you listen to his voice you will get to know that he has vocal range of three and half octaves, which is extraordinary for a pop singer. He also remixed a popular song of 70’s by Cutting Crew “I just died in your arms tonight” into his own version “Relax, Take it easy”. If you want to try before you buy, right click and download these two songs “Grace Kelly” and “Relax, Take it easy“.

Can John Howard get a sex scandal for popularity? June 15, 2007

Posted by Null in Australia, Humor.
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Many of us view our prime minister John Howard as an arrogant political orthodox. But his contribution to our society at large is quite significant. Just think about his big mouth when he tries to make his voice global. No matter whether it is a cricket match or Barack Obama or global warming, he has a voice over that issue. Whether it is necessary or not, he doesn’t care. All he care about is the Australians and thats why he represents us by having his voice in every issues. We love him because the Americans make a jackass out of him; we love him because he had built a strong economy; and we love him because he showed the employers how to trap employees to AWA and sack them.

But why is he loosing his popularity these days? Kevin Rudd is still ahead of him in polls. We don’t want this to happen, right? We love our PM and here is a youtube video that explains us the alternative avenues to bring back his popularity.

Nigerian scam and General Abacha June 13, 2007

Posted by Null in Ethics, Technology.
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Most of us who have an email address has confronted with at least one Nigerian scam (419 scam or Advanced fee fraud) letter in their life. When I was a rookie internet user, I used to get plenty of scams which were mostly from a Nigerian oil tycoon, or a retired general or a diamond businessman. These emails would come in the form of a tragic story where a millionaire/oil tycoon/general died and his wife wants to get out of Nigeria and she will share the money if we agree. If we agree, there awaits a great f#@k for us and for our bank accounts. The process is quite lengthy and detailed but once you are a potential victim, these suckers will somehow get your money. Generally, these suckers gets our email addresses from the internet mailing lists. To target a newbie on the internet, the Nigerian story is quite a fascinating theory to suck money.

I wonder why Nigeria was choosen for a scam. Recently I did a search on Google with “Abacha” where most of the results relate with the Nigerian money stealing scandal done by General Sani Abacha. So it is pretty clear that the suckers who scams millions of internet users with a promise to transfer millions of dollars have identified a great story to develop this scam. General Abacha or Maryam Abacha are the widely used names for these sort of scam letters. However, these 419 letters have reduced during the last couple of years probably because nobody’s buying these stories. But it’s better to be aware about them and educate new internet users about the traditional theories of internet scamming. If you haven’t read any of these Nigerian stories yet, you would find interesting to read some typical scam scenerios posted on popsubculture. There is also an interesting discussion board dedicated to the versatility of these amazing stories.

Rafael Nadal: The King of Clay tennis June 11, 2007

Posted by Null in Sports.
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Once again Rafael Nadal proves the world that he is the king of clay court tennis. The spaniard won the French Open (Roland Garros) for three consecutive years (2005, 2006 and 2007) which makes him the specialist for the French title. Still undefeated in the French Open, Nadal embarassed Roger Federer with 6-3, 4-6, 6-3, 6-4 in the final.

Nadal and Federer French Open 2007

As for Roger Federer, it is frustrating for him because he has once again failed to make a career grand slam. Federer however, said that he will be back and look forward to win the next year’s French open. Federer is undoubtly the world’s best player for quite a long time and is still the best, but it is unfortunate for him not to be a part of the elite club which includes Fred Perry (1933-34-35), Don Budge (1937-38), Rod Laver (1960-61-62), Roy Emerson (1961-63-64), and Andre Agassi (1992-94-95-99). These five gentlemen have won career grand slams and are part of the tennis history.

Selection process is harder than it looks June 7, 2007

Posted by Null in HRM.
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We live in a world where the community is more conscious about what businesses do. People are now aware of the procedures used by business organisations. In such a cognisant world, firms need to be careful about their recruitment and selection procedures. A simple discrimination can cost thousands of dollars for a firm. Discrimination can occur in many different ways which includes the job advertisement as well. For instance, if your firm is a pharmaceutical manufacturer and you have advertised for a sales representative where you specified that males are prefered and women need not apply. This results a gender discrimination. There are many women in the world with sales related professions who are equally competent to male sales representatives.

Therefore, when selecting employees for your organisation please be careful about the procedures you use to select. As a matter of fact, selection process itself is a form of discriminating where you select one individual over another based on the preferences you or your firm might have.

Employee responses to technology June 6, 2007

Posted by Null in Corporate Communications.
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As human beings we do not easily adapt to technological systems because our intuition tells us that those high-tech systems are beyond our knowledge and understanding. As in most cases, CEOs and managers are frustrated because they spent a significant amount of money for introducing technology but they remain underutilized. This may be due to the fact that many employees know little about the use of those technologies and are unaware how technology can leverage their performance. As stated in Miller (2006) that the use of technology will not escalate until a critical mass of people are using it. But how is it possible to make employees use these systems?

Technological effects

Once the employees realise the potential benefits of using it, they will jump over to use it. For instance, not many people used instant messaging for communication before but consider now that there are billions of people who use instant messaging. It is a socializing process where we need to make people understand the perceived benefits associated with the technology. The question lies here relates with communicating with them and help them learn the system. Basic training and documentation does not always construct the necessary social tie between human and technologies.

V/Line train crash: A tragic state of affairs June 5, 2007

Posted by Null in Australia, News.
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Its a sad situation in Victoria where a truck hits a car of a V/Line train in Kerang, Victoria. Death tolls have not been totalled yet but it might reach to twenty or more. The crash is considered to be the state’s worst disaster in couple of decades. I reckon the time has now come for the government to clarify what’s going on with the bloody rail services. Why are we the taxpayers, paying so much money for travelling with such inferior quality train safety and staffs? Aren’t we being cheated by the rail system?

Snapshot from Channel 9 news

Read the whole story and updates in Sydney Morning Herald.

Is your CEO blogging right now? June 5, 2007

Posted by Null in Corporate Communications.
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I don’t want to talk details about the benefits of corporate blogging as because there are so many to say. Rather I would tell you what your company would be missing if your CEO is not blogging right now.

Here are some of the consequences:
♣ Your competitors will have the advantage of making relationships with your customers. So you don’t want this to happen.
♣ Others will think that your company is not responsive to technological changes.
♣ Your organisation will miss the opportunity of having an organisational voice who could have been your company’s representative to the external environment.
♣You will also miss the chance of getting valuable customer feedback about your products and services.
♣ Your company will lack the sharing of knowledge and information which could have been critical for your research and development.

Speak no blog, hear no blog, see no blog

To justify the above points, I can give you an overview. There are several Fortune500 CEOs who blog for their company. That many CEOs can’t be wrong. To blog or not to blog is your choice, but you will definitely miss the golden opportunity of getting closer to your employees and customers if your CEO is not blogging now. It’s just simple as that, if you don’t laugh today, you will probably be crying tomorrow.