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Face-to-Face or Gadget-to-Gadget communication? May 18, 2007

Posted by Null in Corporate Communications.

While many people might argue that technologies are enhancing the communication process but there is no alternative for face-to-face interaction in an organisation. Organisational communication is an essential apparatus for the success of an organisation and thus it would be reasonable to ensure that the communication process does not breakdown .With the help of technologies, communication processes have become faster, convenient and accurate. But technologies are also causing damages to the organisational communication. Due to the widespread use of E-mail, Intranet, Wikis, blogs and other technologies, we are missing the social cue and the etiquette. Electronic communications may create conflicts among people and may lead towards a communication breakdown. The consequences are severe if organisations depend entirely on the electronic form of communication. Therefore organisations must prefer the traditional face-to-face interaction in cases where it is possible to avoid the electronic form of communication.



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